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How to support someone at a medical visit

Will you be attending someone's medical appointment as their support person? Many people like to bring a caregiver, loved one or trusted friend. Making sure you're a helpful part of the visit starts with asking your friend or loved one what they need from you. Here are some additional ways you can help ensure a successful appointment.

HELP THEM GET READY

Preparing in advance will help the person you are there to support make the most of their appointment. Help them put together their most important questions or concerns. This is also a good time to create or update a list of medications the person takes, including any over-the-counter drugs or supplements.

TAKE NOTES

It's easy to forget what's said during a medical visit. Whether you use your smartphone or a pen and paper, taking notes will help you and your loved one remember what their provider recommends.

LET THEM LEAD THE CONVERSATION

Being part of the conversation without dominating it is the best way to help. When the provider asks questions, let the patient answer first.

HELP PROVIDE A FULL AND HONEST PICTURE OF THEIR HEALTH

People sometimes downplay their symptoms or concerns with their healthcare provider. If you hear mistaken or incomplete information, gently correct it or add more details. You might try a follow-up question, like: Haven't you been sleeping poorly lately?

STEP OUTSIDE THE ROOM IF ASKED

Your loved one or friend may want to discuss a sensitive topic or have an exam without you being there. Or the healthcare provider may want to share something in private. Be prepared to honor such requests.

BE THERE TO HELP WITH ANY FOLLOW-UP

After the appointment, help your loved one follow up on the provider's instructions, as needed.

Make the most of a doctor's visit

Here are some additional tips for getting the most out of an appointment.

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